Livermore Police detectives are warning community members of a nationwide online scam that is costing victims tens of thousands of dollars.

The scam starts with a pop-up screen on the victim’s computer. The message states there is some unusual activity on an account and directs them to call a phone number for support. The scammer then tells the victim their computer and personal information (i.e. Social Security number) has been compromised.

Someone impersonating a government official advises the victim to work with them to wire money and/or liquidate their assets into gold bars and/or gift cards. The scammers then send a courier to pick up the gold bars.

We want the community to be safe and aware. If you see this scam, please do not fall for victim to it and please educate your loved ones.

For additional information as well as to file a complaint, visit Internet Crime Complaint Center: https://www.ic3.gov/